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Terms & Conditions

protrend by dew Terms and Conditions

These are a translation of the Thai language version of the Terms and Conditions of Wealthopia Limited, which are supplied here for information purposes only. In case of all and any disputes, the Thai language version will apply.

By purchasing from the catalogue and using the website, you are agreeing to these Terms and Conditions.

1. Conditions Applicable

1.1 Wealthopia Limited is registered to operate business in Thailand with the registration number and VAT No. 0105562026880. The head office is located at 91/60 Saimai Road, Saimai, Saimai, Bangkok 10220 and Commercial Registration

1.2 These Conditions shall apply to all contracts for the sales of goods (including services) by Wealthopia Limited. (hereby called “The Company”) to the buyer who is acting in the course of a business. The company shall not be responsible for any legal liability regarding the activity, which does not conform to this contract.

1.3 The Company reserves the right to add, alter, amend or withdraw any of these Terms and Conditions or the Company’s Service Guarantee without notice.

1.4 Whilst the Company has attempted to ensure that the information within its catalogues, website and other publications is correct at the time of publication, they do not form part of any contract for the sale of goods. For technical reasons, color illustrations should be viewed as a guide only.

1.5 Any typographical, clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Company shall be subject to correction without any liability on the part of the Company.

1.6 I understand ProTrend By DEW is not medical doctor, opticians or optometrist and I should consult eye doctor before placing order, especially with power prescription lenses

1.7 Working days, as agreed in these terms and conditions, mean Monday to Friday of each week excluding bank holidays, public holidays of Thailand or company’s holidays, which will be informed to the buyer in advance.

2. Orders, Specifications

2.1 The Company reserves the right to make any changes in the specification of the goods which are required to conform with any applicable safety or other statutory requirements, or where the goods are to be supplied to the Company’s specification which do not materially affect their quality or performance. Whilst the Company will endeavor to supply the product to ordered, the Company reserves the right to supply products of a comparable specification without notice and to vary to a reasonable extent the quantities delivered from those ordered to conform with the Company’s or its suppliers standard packaging. If supplies of an item are temporarily interrupted, the Company will replace the item with another one of comparable quality or will expedite delivery of the item as soon as it becomes available.

2.2 You are agreeing that all your prescription / step / power are correct and belongs to you.

2.3 I agree that all the orders / prescription / options / particulars listed in the check out page is correct and true.

2.4 Any non-returnable goods sold by the Company will only be accepted as a return either at the Company's absolute discretion or where the goods are found to be defective at the date of delivery.

3. Price and Payment

3.1 The company reserves the rights to adjust the price of products without prior notice. Besides this, the price of products is marked on the delivery date. If possible, the Company will inform the change in price before there is an actual adjustment.

3.2 I am purchasing the product with my own credit card. Or I have the permission to make the purchase using others credit card with their consent

3.3 I understand that the local tax or custom duties are of my responsibility

3.4 Foreign Currency Charges / Electronic Fund transfer may apply to your cards in some country and banks.

3.5 The price that the Company offers is Including VAT, which is the rate at the date of delivery.

4. Delivery

4.1 The Company use only DHL eCommerce shipping for domestic.

4.2 The company will not hold any responsibility regarding the undelivered of the products according to the uncontrolled reasons or any other reasons caused by the mistake of buyer or manufacturer.

4.3 The Company reserves the right to make a separate charge for deliveries where the buyer specifically requests and the Company agrees to making a delivery by an agreed time.

4.4 The Company delivery every working days The purchase order reception, Website checkout and confirm payment before 12.00 Confirm payment received after 12:00 are classified as received the next working day.

4.5 I agree that Global Mail courier, DHL eCommerce does not require signature upon delivery and the parcel can be delivered to residence front desk/door/PO box.

5. Risk and Property

5.1 Risk of damage to or loss of the goods shall pass to the buyer at the time of delivery to DHL.

5.2 I fully assume all risk from ProTrend By DEW and release ProTrend By DEW from all legal liability. I understand that wearing contact lenses by their nature carry risk of injury and eye infection if lacks of proper care or guidelines are not followed. I have read the wear and care guide to minimize the risk, and understand that the risk of injury can never be totally eliminated.

6. Warranties and Liability

6.1. The company will replace the product it is found to be damaged during the delivery process without any additional charges. If the delivered product or the price of product is different to the buyer’s order caused by the mistake of the Company, the Company will reclaim the product and make a refund to the buyer without any additional charges. The orders must not be opened and the original packaging must be intact and clear of markings. However, it is the Company’s absolute discretion to finally accept the case of return. When the return is accepted by the Company, Customer have to pay return cost when Company receive product and return is accept. Company will delivered product and payback cost.

6.2  The Company shall not be liable to the buyer or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of the Company's obligations in relation to the goods, if the delay or failure was due to any cause beyond the Company's reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the Company's reasonable control:-

  • Traffic jam, bad weather condition, explosion, flood, storm, fire or accident or any other events beyond company’s capability
  • War, terrorism, riot, rebel and expropriation
  • A lawful act, prohibition, regulation, municipal law or measure announced by state or congress or local government unit.
  • A regulation of import and export. A prohibition to export to other countries
  • Strike or industrial related event or the trading conflict (no matter it involves with company’s employee or other third party’s employee).
  • The difficulty in deriving of raw material, workforce, energy, component parts of the machine.
  • Electrical shortage, damaged vehicle, machine or system break down
  • Regulation announced by the government about stopping , delaying or parking the vehicle which may affect the delivery of the Company

6.3 I understand that if I wish to cancel my order for any reason, I will be charged 10% of administration fees of the total amount purchase and I will be charged for 30% administration fees if the product has been shipped, in this context, shipping is non-refundable.

6.4 I have read and understand the return and exchange policy

7. General

7.1    This contract shall be governed by the laws of Thailand
Company Address
Wealthopia Limited
91/60 Saimai Road, Saimai Subdistric, Saimai Distric, Bangkok 10220
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